M
6

Get In Touch

Get In Touch With Us

RetailMotion Pty Ltd
Level 1, 168 Willoughby Road
Crows Nest NSW 2065
AUSTRALIA

P: (02) 9002 1611 

Please Review The RetailMotion Privacy Policy

A polygon style illustration displaying six people shaped symbols positioned in a triangle shaped orientation as they are surrounded by cupped left and right hands representing the RetailMotion digital marketing sub-service of community management.
Digital Marketing >

Digital Marketing
Community Management

Discuss A Project
Digital Marketing >

Digital Marketing
Community Management

Discuss A Project

Discuss A Project 

We’d love to chat with you. Complete the form below and we will get back to you to discuss your project further.

Please Review The RetailMotion Terms, Conditions and Privacy Policy

M

Discuss A Project 

Please Review The RetailMotion Privacy Policy

M

“Don’t push people to where you want to be; meet them where they are”
– Meghan Keaney Anderson

Conversations can happen anywhere online, but you can’t be everywhere. We are the extra set of eyes and ears your business needs, facilitating conversation, and nurturing your brand reputation. Transform the online customer experience through active community management.

A polygon style illustration displaying a female sitting at a desk holding a piece of paper in her left hand and interacting with a laptop with her right hand, coming out of the laptop is a visual reference to people shaped symbols representing the RetailMotion digital marketing sub-service of email and database marketing.

The element that makes your brand human

Part customer service, part listening, and part being active in online discussions. Community management is all about cultivating good relationships with anyone who has a digital footprint with your brand and provides the human element that is often most valued by customers. RetailMotion looks at what channels your community is most active on and where you are most likely to satisfy your main objectives, gaining the best outcomes in terms of interactions, conversions, and sales.

Look after your customers, and they will look after you

Doing community management the right way means that your most loyal customers can become advocates for your business. It is important to remain proactive and not just reactive because the more positive interactions you receive, the stronger your brand will be. We know that building and maintaining a healthy community is a must for creating a loyal customer following and a lasting business. We listen to feedback and help you make changes promptly so that you can keep your customers satisfied and engaged.

A polygon style illustration displaying six people shaped symbols positioned in a triangle shaped orientation as they are surrounded by cupped left and right hands representing the RetailMotion digital marketing sub-service of community management.
A polygon style illustration displaying a female writing notes on a notepad and using a laptop on a desk, behind her is a visual reference of social media emoticons. From left to right there are thumbs down, three “meh” faces in the shape of hexagons and a thumbs up. Alluding to the positive transition of community management resolution done well.

Fix problems before they start

Find out how RetailMotion uses community management to allow your customers to connect, share, and grow, help you quickly and publicly address common questions or concerns and manage your overall reputation. What goes online, stays online so it crucial now more than ever to respond to and interact with your customers in ways you haven’t done so before to grow your business.

Discover our other Digital Marketing services

An icon displaying a “king” chess piece representing the strategy sub-service of digital marketing.

Strategy

An icon displaying a piece of paper with horizontal lines written by a pen to indicate the development of content representing the content creation sub-service of digital marketing.

Content Creation

An icon displaying a chat box and a thumb’s up representing the social media sub-service of digital marketing.

Social Media

An icon displaying a graph that closely resembles a family tree that serves as a representation of the community management sub-service of digital marketing.

Community Management

An icon displaying four diagonally overlapping mail envelopes representing the email and database marketing sub-service of digital marketing.

Email & Database Marketing

An icon displaying straight horizontal lines and a “” symbol to make reference to HTML code representing the website design and development sub-service of digital marketing.

Website Design & Development

An icon displaying an internet browser search bar and an overlayed magnifying glass representing the search engine marketing and search engine optimisation (SEM & SEO) sub-service of digital marketing.

SEM & SEO

An icon displaying a form positioned on a web page with a “tick” symbol indicating the completion of the form representing the landing page and forms sub-service of digital marketing.

Landing Pages & Forms

An icon displaying a gear with a mail envelope positioned inside, indicating the automation of email delivery, representing the marketing automation sub-service of digital marketing.

Marketing Automation

An icon displaying a calendar with varying sized dollar symbols spread across dates to indicate which dates will have budget and which will have a larger share of budget - depending on the size of the dollar symbols, representing the media planning and buying sub-service of digital marketing.

Media Planning & Buying

Discuss A Project

We’d love to chat with you.

Complete the form below and we will get back to you to discuss your project further.

Please Review The RetailMotion Terms, Conditions and Privacy Policy